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How to end your rental using QR code?

Blue
Updated

Follow these steps to complete your rental seamlessly:

  1. Verify your location – Ensure you are at the correct BlueSG parking station.

  2. Prepare the vehicle – Turn off the engine and engage the handbrake.

  3. Lock and connect – Lock the car using the BlueSG app and securely connect the charging cable to the vehicle.

  4. Confirm before proceeding:

    • The engine is switched off.

    • The car is locked.

    • The charging cable is properly connected.

  5. Scan the QR code displayed on the charging gun.

  6. Rental completed successfully.

Possible Issues When Ending Rental via QR Code: 

You may encounter difficulties due to:

  • Invalid QR code – Ensure you are scanning the correct QR code on the charging gun.

  • Incorrect parking station – Verify that you are at the designated BlueSG station.

  • Incomplete steps – Make sure the car is locked, and the charging cable is connected.

If you are still unable to end the rental after multiple attempts, or face other technical issues, please contact our Customer Service team via live chat for further assistance.

 

 

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