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Use the Parking Intercom:
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Attempt to contact the car park operator using the intercom at the gantry.
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If Assistance Is Unavailable or Exit Requires Payment:
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Pay the parking fee using EZ-Link, Nets FlashPay, Nets Cashcard, or any other accepted card.
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Submit a request with a valid parking fee receipt for reimbursement.
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The refunded amount will be credited to your rental charges.
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Alternative Option: Vehicle Swap
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If a vehicle is available at the station, you may swap cars.
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However, please note that the swapped vehicle may encounter the same issue.
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What to do if you are stuck at the parking gantry?
