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How to request a parking fee reimbursement?

Blue
Updated

To request a reimbursement for your parking fee, Submit a request along with a valid parking fee receipt. Follow the steps below to retrieve your receipt based on your payment method:

1. Ezlink Payments

  • Ezlink Mobile App: Capture a screenshot of the transaction, ensuring the date, time, and amount are visible.

  • Ezlink Top-Up Machine: Tap your card at the machine, select Transaction History, and take a photo of the transaction details, including the date, time, and amount.

2. CashCard Payments

  • CashCard Top-Up Machine: Select Transaction History > Print, then take a photo of the printed receipt, ensuring the date, time, and amount are clearly shown.

3. Nets FlashPay Payments

  • FlashPay Reader: Capture a screenshot of the transaction, ensuring the date, time, and amount are visible.

  • Nets Top-Up Machine (HDB Carpark): Tap your card at the machine, select Transaction History, and take a photo of the transaction details, including the date, time, and amount.

4. Credit/Debit Card or Bank Card Payments

  • Mobile Banking App/Website: Capture a screenshot of the transaction, ensuring the date, time, and amount are visible.

  • Bank ATM Machine: Tap your card at the machine, select Transaction History, and take a photo of the transaction details, including the date, time, and amount.

                               

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