General

Campaigns

• [0703 - 1603] Break Time, Drive Time - Terms & Conditions
• [1003 - 2303] Go Electric, Stay Lucky - Terms & Conditions
• [0703 - 1603] Holiday Freedom Starts with a Ride - Terms & Conditions

Vouchers

• Subscription Voucher Redemption
• Trip Voucher Redemption

Rental

• Charger-Less Parking at Tan Tok Seng Hospital Integrated Care Hub (TTSH-ICH)
• Unable to End Rental via QR code
• Ending Rental via QR Code
• Step-by-Step Rental Guide
• How do I find my car?
• I'm stuck at the gantry. What should I do?

See all 10 articles

Reservation

• How do I make a parking reservation?
• Can I extend my parking reservation?
• How do I make a car reservation?
• Can I extend my car reservation?

Account

• How do I get unsuspended?
• Why did I get suspended?
• Temporary suspension of personal data changes
• How do I reset my password?
• How do I upgrade to Premium Membership?
• How long will my application take?

See all 9 articles

Billing

• Manual Payment - How do I view and pay overdue bills?
• What is a paid reservation?
• How do I request for parking refund?
• How do I make payment for outstanding bills?
• Why is my account suspended?
• How do I change my card payment method?

General Enquiries

• CNY Full Day Rental
• How do I use Queue-POP?
• What are the membership prices and rental rates?