Rental
- Step-by-Step Rental Guide
- How do I find my car?
- I'm stuck at the gantry. What should I do?
- How do I lock and unlock the car?
- How do I end my rental?
- How do I unplug the charging cable?
Reservation
Account
- How do I get unsuspended?
- Why did I get suspended?
- Temporary suspension of personal data changes
- How do I reset my password?
- How do I upgrade to Premium Membership?
- How long will my application take?
Billing
- Manual Payment - How do I view and pay overdue bills?
- What is a paid reservation?
- Why was I charged a $5 car reservation fee?
- How do I request for parking refund?
- How do I make payment for outstanding bills?
- Why is my account suspended?